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Robocall Guide · Answers

Do I need to keep the spam texts?

Yes. Screenshots of the texts are the single best evidence you can have. Each one helps prove a violation worth $500 to $1,500, so don’t delete them.

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Screenshots of spam texts saved as evidence on a phone
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Short answer

Yes, keep them. Screenshots of the spam texts are the strongest evidence you can bring to a claim. They show what was sent, when, and from what number, and they’re how the count gets proven. Capture each message before you delete or report it, including your STOP reply and anything that came after. The more complete your record, the easier it is to value the claim.

How to save spam texts as evidence

  • Screenshot each text, capturing message, sender’s number, date, and time.
  • Keep your STOP reply and every text that came after it.
  • Don’t delete the thread, even once you’ve reported it.
  • Each saved text helps prove a violation worth $500 to $1,500.

Why screenshots are the key evidence

  1. They prove what was sent. A screenshot captures the exact words of the text, the marketing pitch, the link, the offer, which shows the message was promotional rather than something you asked for.
  2. They show who sent it and when. The sender’s number and the date and time stamp are how a sender gets identified and how the timeline of the campaign is built.
  3. They establish the count. Because each illegal text is worth $500 to $1,500 and the texts stack, the number of messages drives the value of the claim. Your screenshots are the count.

The texts are the case. Without them, you’re describing a violation from memory; with them, you’re showing it.

What exactly to capture

Aim for a complete record. For each message, screenshot the text itself, the sender’s number or short code, and the date and time. If you replied STOP, or told them to stop in plain words, capture that too, along with every text that arrived afterward, because those post-opt-out messages are often the strongest part of a claim.

A few practical tips: don’t crop out the number or the timestamp, take screenshots before you report a message to 7726 since reporting can move it out of view, and keep the screenshots somewhere safe like a photo album or email to yourself. If you’ve already deleted some, don’t worry. Save what you still have. A free review can tell you whether it’s enough. See how to report spam texts for the order to do this in.

Why the evidence is worth the effort

It’s fair to ask whether all this saving matters for a few annoying texts. It does, because spam text claims are built almost entirely on the messages themselves. There’s no out-of-pocket loss to point to. The value comes from the count of violations, at $500 to $1,500 each. So the strength and size of a claim track with how complete your record is.

A clean set of screenshots also speeds everything up. When you bring a tidy timeline, each text, the sender, the dates, your STOP reply and what followed, a review can give you a real answer quickly instead of reconstructing events from memory. And it cuts off the most common way these claims get weaker over time: messages that quietly disappear from a phone before anyone thought to save them. A little effort now keeps the option open later.

What to do once you’ve saved them

Once you’ve got your screenshots, you’ve done the most important part. The next step is finding out what they’re worth. A free review with Max Morgan, Esq., a real TCPA attorney, takes your saved texts and tells you honestly whether they add up to a claim and roughly what it might be worth.

He works on contingency, no fee unless you recover, nationwide, and the review itself costs you nothing. Every case is different, and a clean set of screenshots makes it far easier to give you a real answer. So keep the texts, then find out whether you qualify.

Related: How do I report spam texts? · Can I sue for spam texts? · Spam text message lawsuit · Do I qualify?


How it works

Three steps. No cost to find out. No obligation to go further.

1

Tell us what happened

Answer a few plain-English questions about the calls or texts. It takes about two minutes.

2

Max reviews it free

Max Morgan’s team looks at your answers and tells you, honestly, whether you have a claim worth pursuing.

3

If you qualify, he fights for it

You pay nothing up front and nothing unless you recover. Max handles the case.


More on keeping spam text evidence

What if I already deleted some of the texts?

Save whatever you still have. Even a partial record, a few screenshots and the sender’s number, can support a claim. A free review can tell you if it’s enough.

Is a screenshot really enough, or do I need something official?

Screenshots are strong evidence on their own. They show the message, the number, and the timing, which is exactly what a claim is built on.

Should I keep the texts even after I report them?

Yes. Reporting and keeping evidence are separate. Screenshot first, report second, and hold onto the screenshots. They’re your evidence if you have a claim.

Max Morgan, Esq.
Reviewed by Max Morgan, Esq.

Pennsylvania Attorney ID #316096 · Active, admitted 2013 · The Weitz Firm, LLC · Represents consumers nationwide under the TCPA.
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