You told them to stop calling. They didn’t. That can be worth money.

If you asked a company to stop calling, out loud on the phone, by replying STOP to a text, or in an email, and the calls kept coming, you may have one of the strongest robocall claims there is. Once you take back your permission, the company no longer has a leg to stand on. Every call after that is a call they were told not to make.

Your right to take back permission

Companies are allowed to make automated or telemarketing calls only to people who gave them consent, meaning you agreed, at some point, to be contacted (you signed up, checked a box, gave them your number for a reason). But that agreement isn’t a one-way door. You have the right to revoke it, to take your permission back, at any time, for any reason.

When you revoke consent and a company keeps auto-dialing you or playing prerecorded messages, those calls are no longer authorized. They cross the line from annoying to illegal.

You can say stop verbally or in writing, and both count

This trips up a lot of people, so let’s be clear: you do not need a special form, a certified letter, or any magic words to stop the calls. The law lets you revoke consent by any reasonable method.

• Out loud, on the phone. If you answered a call and said “stop calling me” or “take me off your list,” that counts.
• By text. Replying STOP, or texting something like “please stop messaging me,” counts, and it leaves a timestamped record.
• By email or letter. A written request to stop counts too, and it’s excellent proof.

A company cannot force you to use only their preferred method, and it cannot pretend it didn’t hear you. Once you’ve made a clear request to stop, the burden shifts to them to actually honor it.

Each call after “stop” can be its own violation

This is why these cases add up. The TCPA sets the value of each illegal call by law, so you don’t have to prove you lost a dime:

• $500 per call or text as a baseline.
• Up to $1,500 per call when the violation was “willful or knowing.” Calling someone who already told you to stop is a textbook example of exactly that.

These amounts stack. If you said stop on Monday and the company called you eight more times that week, each of those calls can count separately. Continuing after a clear opt-out is precisely the conduct that pushes the value from the $500 floor toward the $1,500 willful tier on every call.

This applies broadly. It isn’t limited to one kind of caller. It covers telemarketers pitching products or services, robocallers playing prerecorded or artificial-voice messages, and any auto-dialed calls or texts sent to your cell phone after you withdrew permission.

What to do right now (it helps your case)

1. Note the date you told them to stop. Write down when you said it, who you told (the company name, and the person or department if you can), and how you said it (phone, text, or email).
2. Keep a text or email saying “stop.” If you asked in writing, that screenshot or message is great evidence. It proves both what you said and when. Don’t delete it.
3. Save the calls that came after. Your call log, voicemails, and any recordings of calls received after your stop request are exactly what these cases run on.
4. Don’t worry about having it all lined up. If you said stop out loud and didn’t write anything down, you can still have a case. Keep what you have and let us sort out the rest.

How Max helps, and what it costs you

Max Morgan, Esq. is a Pennsylvania-licensed attorney who handles TCPA cases for consumers nationwide. He reviews your situation for free, tells you honestly whether it’s worth pursuing, and if you have a case, takes it on contingency. That means his fee comes out of the recovery, not your pocket. No recovery, no fee.

You don’t need to be sure it qualifies. That’s the whole point of the free review: tell us what’s happening and we’ll figure it out with you.

Related: Wrong-number robocalls · Do-not-call violations · Spam text message lawsuit · Robocall settlements