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Robocall Guide · Answers

What information do I need to sue a telemarketer?

The short list: the number that called, roughly when, the company if you know it, and any proof you happen to have. You don’t need all of it before you reach out.

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Short answer

Less than you’d think. To start, you mainly need the number that called you, a rough sense of when and how often, and the company’s name if you have it. Helpful proof, like your call log, voicemails, and screenshots of texts, strengthens the case, but you don’t need to have everything in hand first. A free review with Max Morgan, Esq. can tell you what’s worth gathering for your situation.

What actually helps your case

  • The phone number that called or texted you, even if it was spoofed.
  • Rough dates and frequency: when the calls started and how often they come.
  • The company name, if you know it. If you don’t, that’s fine. It can be traced.
  • Any evidence you have: call logs, voicemails, recordings, text screenshots.

The basics: number, dates, and the company

At the core, a telemarketing case starts with three things, and you probably already have the first two:

  • The number that contacted you. Save it even if it looks spoofed or blocked. A faked number doesn’t end the case, because the law also reaches the company that hired the dialer.
  • When and how often. You don’t need exact timestamps to begin. “Started in March, two or three a week” is a useful starting point.
  • Who’s behind it. If the recording named a company, or a live agent did, write it down. If you have no idea who called, that’s normal. Identifying the company is part of what an attorney does, not something you have to solve first.

That’s genuinely enough to have a real conversation about whether you have a case.

The evidence that makes a case stronger

Beyond the basics, a few kinds of proof do a lot of work. You don’t need all of them, so keep what you can:

  • Your call log. The single most useful record. Don’t delete the calls; the log shows the number, date, and time on its own.
  • Voicemails and recordings. A saved prerecorded message is strong evidence that the call was automated.
  • Screenshots of texts. Capture the number, the message, and the date in the frame.
  • Notes on when you said stop. If you asked them to quit and they kept calling, that can push each call to the higher $1,500 amount.
Plain English: an “autodialer” is software that dials numbers automatically, and a “prerecorded message” is a recording instead of a live person. Proof that either was used is what turns an annoying call into a payable one.

What you don’t need to have first

It’s easy to talk yourself out of reaching out because you feel underprepared. You don’t need any of the following before a free review:

  • You don’t need to know the company. Spoofed and blocked numbers are common, and campaigns can be traced back to the business responsible.
  • You don’t need a complete log of every call. Gaps are fine; there are other ways to establish the calls.
  • You don’t need to have figured out the law, whether an autodialer was used or whether the calls were willful. That’s the attorney’s job.
  • You don’t need to have been a customer. Wrong-number and recycled-number calls count.

The honest version: bring what you have, and let the review fill in the rest.

Turning your records into a claim

Once you’ve got the basics together, the next step is a free review. You walk through what’s been happening, Max Morgan, Esq. tells you whether you have a case and what else (if anything) is worth gathering, and if there’s a claim, he handles it on contingency. His fee comes out of any recovery, so there’s no fee unless you recover. For the full walkthrough of the process, see how to sue a telemarketer, or check whether you qualify.

Related: How to sue a telemarketer · Should I answer robocalls? · Do I qualify? · Can I sue a telemarketer?


How it works

Three steps. No cost to find out. No obligation to go further.

1

Tell us what happened

Answer a few plain-English questions about the calls or texts. It takes about two minutes.

2

Max reviews it free

Max Morgan’s team looks at your answers and tells you, honestly, whether you have a claim worth pursuing.

3

If you qualify, he fights for it

You pay nothing up front and nothing unless you recover. Max handles the case.


More on gathering what you need

What if I don’t know which company called me?

That’s common and not a problem. Spoofed and blocked numbers are routine, and there are ways to trace a campaign back to the company responsible. Keep your records and let an attorney identify the caller.

Do I need to record the calls myself?

No. A saved voicemail or prerecorded message helps, but you don’t have to record live calls, and recording laws vary by state. Your call log and any texts already carry a lot of weight.

Is it too late if I already deleted some calls?

Usually not. Incomplete records are normal, and there are other ways to establish the calls. Bring what you still have and reach out anyway.

Max Morgan, Esq.
Reviewed by Max Morgan, Esq.

Pennsylvania Attorney ID #316096 · Active, admitted 2013 · The Weitz Firm, LLC · Represents consumers nationwide under the TCPA.
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