Robocall Guide
Robocall and scam help for older adults and families
Scammers target older adults on purpose, and the relentless calls wear people down. If your mom or dad is getting bombarded by robocalls, or you’re an older adult fed up with calls that never stop, this is what’s going on and what you can do. When the calls are illegal, the law puts $500 to $1,500 on each one.
Free · No obligation · About 2 minutes · No fee unless you recover
Short answer
Older adults are targeted heavily by robocall scams, and the constant illegal calls can be worth $500 to $1,500 each under the TCPA. The most useful things a family can do are: take the calls seriously instead of brushing them off, keep a record of them, never give money or information to a caller, and have a real attorney review whether there’s a claim. Max Morgan, Esq. does that review for free.
How to help
- Take it seriously: scammers target older adults on purpose.
- Keep a record of the calls, voicemails, and texts.
- Never give money or personal info to an unexpected caller. Hang up.
- Illegal calls can be worth $500 to $1,500 each; a free review tells you.
Why scammers go after older adults
It isn’t your parent’s fault, and it isn’t about being “gullible.” Scammers deliberately target older adults because they’re more likely to answer a ringing phone, more likely to have savings, and more likely to be reached at home during the day. The volume of calls is designed to wear someone down until one of them lands. Understanding that this is a calculated attack, not a personal failing, takes away a lot of the shame that keeps people from speaking up about it.
Common scams aimed at seniors
The pitches change, but the playbook repeats. Watch for callers who:
- Claim to be the IRS, Social Security, or Medicare demanding immediate payment or threatening arrest.
- Say a grandchild is in trouble and needs money or gift cards right now.
- Offer fake tech support for a computer “virus” they invented.
- Push auto warranty renewals, fake prizes, or “lower your interest rate” loans.
- Claim a package or account problem to get personal information.
What to tell a parent, and yourself
A few simple rules cut through nearly all of it:
- Hang up. You never owe a cold caller a conversation.
- Don’t give money or information to anyone who called you unexpectedly, not gift cards, not your Social Security number, not a bank account.
- Verify independently. If a caller claims to be your bank or a family member, hang up and call back on a number you already trust.
- It’s never too late to mention it. Falling for a scam, or almost falling for one, is nothing to be embarrassed about. Telling family early stops it from getting worse.
How to help a parent who’s being targeted
If you’re the adult child, you can do a lot of the heavy lifting:
- Help them keep the records. Don’t delete the call log, save voicemails, screenshot spam texts.
- Add their number to the Do Not Call Registry and turn on the phone’s built-in spam-call filtering.
- Sit with them for the free case review so they don’t have to handle it alone.
- Reassure them that talking to an attorney costs nothing and carries no obligation.
You can be part of these conversations with their permission, and families often handle this together.
When the illegal calls are worth money
Beyond the scams that try to steal, there are the illegal robocalls themselves, the automated and prerecorded calls to a cell phone without permission, and calls that keep coming after someone said stop. Those violate the TCPA (the federal Telephone Consumer Protection Act), and each one can be worth $500, or up to $1,500 if the company did it willfully. Wrong-number and recycled-number calls count too. A free review with Max Morgan, Esq. (Pennsylvania Bar #316096, The Weitz Firm) will tell you honestly whether the calls add up to a claim. Results vary and every case is different, but finding out costs nothing.
Related: Do I qualify? · Free case review · What to bring to a consultation · About Max Morgan, Esq.
How it works
Three steps. No cost to find out. No obligation to go further.
Tell us what happened
Answer a few plain-English questions about the calls or texts. It takes about two minutes.
Max reviews it free
Max Morgan’s team looks at your answers and tells you, honestly, whether you have a claim worth pursuing.
If you qualify, he fights for it
You pay nothing up front and nothing unless you recover. Max handles the case.
Robocall help for seniors: FAQs
My parent already gave a scammer money. What now?
First, it’s not their fault; these scams are designed to work. Stop any further contact, contact their bank, and consider reporting it to the FTC. For the illegal robocalls themselves, a free attorney review can tell you whether there’s a TCPA claim worth pursuing.
Can I handle the case for my elderly parent?
Families often handle this together. With your parent’s involvement and permission, you can help gather records and sit in on the free review. The attorney will walk you both through how it works.
How do I get the robocalls to stop?
Add the number to the Do Not Call Registry, turn on the phone’s spam-call filtering, and don’t engage with the callers. None of that erases past illegal calls, though; those may still be worth $500 to $1,500 each, which a free review can assess.
Is there any cost to ask a lawyer about my parent’s calls?
No. The review with Max is free and carries no obligation, and any case is handled on contingency, with no fee unless you recover. Finding out costs nothing.
Find out in about two minutes
See if your calls are worth money.
Answer a few questions and Max Morgan, Esq. will tell you, free, whether you have a case. No cost, no obligation, no fee unless you recover.